Technical Support

FAQ

Existing Customer:

Prospective Customer:

ActiveGantt Specifications:

Technical Issues:

Problems with the ordering process:

I didn't receive passwords

Sales & Licensing:

Invoices:

Website:

How can I create an account in your system?

Reseller Inquiries:

We want to resell ActiveGantt, do you offer discount?

Requests for examples and/or further explanations

View all requests for examples and/or further explanations... Create a request for examples and/or further explanations

2/15/2013 9:48:00 AM :: TierFormat.MonthIntervalFormat not applied. I have this code to display the time line: oView = ActiveGanttVBACtl1.Views.Add(E_INTERVAL.IL_HOUR, _ 12, _ E_TIERTYPE.ST_YEAR, _ ... (ActiveGanttVBA Gantt Chart / Scheduler Component Version: 2.9.3 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: Visual Basic .Net 2010 - User's operating system: Windows Server 2008 R2)
2/4/2013 1:06:20 AM :: could you provide some example to set Week View (8 days) in any resolution of screen. As my client's requirement, I want to show only 8 days for a week view in any resolution of screen. could you give me some examples to show a view of week (8 days) in any resolution. i have created different views on scheduler to show a day, week... (ActiveGanttVBN Gantt Chart / Scheduler Component Version: 2.9.3.0 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: Visual Basic .Net 2012 - User's operating system: Windows 7 Ultimate (32 bit))
10/23/2012 10:13:15 AM :: Click Event. Could you provide an example on how to work with the click event on a Row and getting the value of any cell in the selected Row. ... (ActiveGanttVBN Gantt Chart / Scheduler Component Version: 2.9.3.0 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: Visual Basic .Net 2010 - User's operating system: Windows 7 Professional (32 bit))
10/15/2012 12:51:07 AM :: I want to Remove AM/PM from Lower Tier . My client requires to remove AM/PM from lower tier of timeline and set time to 24 hour based. I tried using custom lower tier and setting interval hourly based and factor set to 24 but the lower tier line went blank when i try to run it.... Ple... (ActiveGanttVBN Gantt Chart / Scheduler Component Version: 2.9.2.0 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: Visual Basic .Net 2012 - User's operating system: Windows 7 Ultimate (32 bit))
9/18/2012 11:38:00 PM :: Setting StartDate and EndDate with the TimeLineScrollBar. I have a question regarding the TimeLine.TimeLineScrollBar.Max parameter of the View object. how I can set this value if I want to limit the amount of time shown in the Gantt chart just by using a start date and an end date? ... (ActiveGanttCSN Gantt Chart / Scheduler Component Version: 2.9.1 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: C# Visual Studio 2010 - User's operating system: Windows 7 Ultimate (32 bit))
2/15/2012 4:42:00 AM :: Layers Example. I want to present a task with different durations. For example, task is done in two durations: 01.02.2012-04.02.2012 and 10.2.2012-18.02.2012. I want to draw it in the same row. From the introduction of ActiveGantt, I think the layer collection m... (ActiveGanttCSN Gantt Chart / Scheduler Component Version: 2.8.6 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: C# Visual Studio 2010 - User's operating system: Windows 7 Professional (32 bit))
9/19/2011 5:46:32 AM :: ActiveGantt Scheduler Component and Master Pages. I looked through your article How to create a simple ASP.NET application using the ActiveGanttCSA component, implemented it and checked it and it works fine with out having the master pages but if i use the Master pages it throws the error as "the pa... (ActiveGanttCSA Gantt Chart / Scheduler Component Version: 2.8.6 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: C# Visual Studio 2010 - User's operating system: Windows 7 Ultimate (64 bit))
9/16/2011 7:11:15 AM :: need steps to proceed. I downloaded the component and want to try it and check whether it suits our requirement. So kindly give the steps for adding the columns and the ways for connect to the Sql DB.... (ActiveGanttCSA Gantt Chart / Scheduler Component Version: 2.8.6 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: C# Visual Studio 2010 - User's operating system: Windows 7 Ultimate (64 bit))
9/12/2011 1:08:15 AM :: Gantt Chart Not Displaying . I need to evaluate ActiveGanttCSA tool before using it to the actual dev process.So I have tried to create a web application from your trial solution.I m not able to produce active gantt display.I am getting only "cracked image"(icon which appears wh... (ActiveGanttVC Gantt Chart / Scheduler Component Version: 2.8.6 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: C# Visual Studio 2010 - User's operating system: Windows 7 Ultimate (64 bit))
8/26/2011 2:31:09 PM :: Vertical Current Time Line. I've downloaded your ActiveGanttVC samples and have tested them with much success. After running the samples and reading the developers online documentation, I don't see where you have a vertical line to indicate the current time or "today" marker.... (ActiveGanttVC Gantt Chart / Scheduler Component Version: 2.8.5 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: Microsoft Visual C++ 8.0 - User's operating system: Windows 7 Ultimate (64 bit))

Solved bug reports

View all bug reports... Report a Bug

5/1/2013 3:12:15 AM :: Visual Studio hangs when being built.. Visual Studio 2012 hangs when being built.... (ActiveGanttVBW Gantt Chart / Scheduler Component Version: 2.9.8 for .Net Framework 4.5 / Visual Studio 2012 - User's development environment: Visual Basic .Net 2010 - User's operating system: Windows 8 Enterprise (64 bit))
5/1/2013 12:50:01 AM :: Error MSB3021 is being generated when trying to build the demo application for ActiveGanttVBW.. This error: error MSB3021: Unable to copy file "obj\Debug\AGVBWCON.exe" to "bin\AGVBWCON.exe". The process cannot access the file 'bin\AGVBWCON.exe' because it is being used by another process. Is being generated when trying to build the demo p... (ActiveGanttVBW Gantt Chart / Scheduler Component Version: 2.9.8 for .Net Framework 4.5 / Visual Studio 2012 - User's development environment: Visual Basic .Net 2010 - User's operating system: Windows 8 Enterprise (64 bit))
9/10/2012 12:00:52 AM :: An error is being thrown when adding the AGVBW component to a project.. When trying to add the control to my project, I now get the following error: Error 1 Unable to resolve type 'AGVBW.ActiveGanttVBWCtl, AGVBW, Version=2.9.0.0, Culture=neutral, PublicKeyToken=de9dce4124af9f0a' O:\SOURCE CODE (DOTNET)\SPE_WORKSPROC... (ActiveGanttVBW Gantt Chart / Scheduler Component Version: 2.9.0 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: Visual Basic .Net 2010 - User's operating system: Windows 7 Ultimate (32 bit))
9/22/2011 3:51:46 PM :: Moving the splitter generates an empty space between the splitter and the last column. When the splitter is moved to the left and the Horizontal Scroll Bar's value is greater than zero, and empty space is created in between the last column and the splitter, as shown in the image below: ... (ActiveGanttVC Gantt Chart / Scheduler Component Version: 2.8.6 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: Visual Basic 6.0 - User's operating system: Windows 7 Ultimate (32 bit))
9/15/2011 11:10:18 AM :: I am having problems with the ActiveGanttCSA component. I downloaded your trial component and tried to implement it for our project. As per your instructions I installed the component successfully. But I cannot add the AGCSA.dll file to my web application. It is throwing the following error: ... (ActiveGanttCSA Gantt Chart / Scheduler Component Version: 2.8.6 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: C# Visual Studio 2010 - User's operating system: Windows 7 Ultimate (32 bit))
7/13/2011 1:11:31 PM :: Tasks are being moved between rows when clicking on them. Unfortunately I found a bug : A Task is automatically moved under certain conditions ! I can show this on your own demo. It doesn’t matter which language and version . I tried the 2.8.3 VB or 2.8.5 C’ .Net Here are my instructions: Step 1 : M... (ActiveGanttVBN Gantt Chart / Scheduler Component Version: 2.8.5 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: Visual Basic .Net 2010 - User's operating system: Windows 7 Ultimate (32 bit))
7/13/2011 5:38:47 AM :: Problem with very short tasks. We have a very nasty crash which I can reproduce with your sample-application. It’s really urgent for us to get a fix for this problem: 1. Open your sample-application “Vehicle Rental/Fleet Control Roster” with “No data source”. 2. Zoom in as fa... (ActiveGanttCSN Gantt Chart / Scheduler Component Version: 2.8.5 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: C# Visual Studio 2010 - User's operating system: Windows 7 Professional (32 bit))
5/13/2011 6:06:56 PM :: Getting an Error. I recently downloaded your trial version, AGVBN_NET40_2_8_4D.zip. I think you have an amazing product and I would like to implement it for our scheduling system. I am using the trial license until I get the program running smoothly, then I plan to ... (ActiveGanttVBN Gantt Chart / Scheduler Component Version: 2.8.4 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: Visual Basic .Net 2010 - User's operating system: Windows XP Professional)
4/26/2011 3:20:33 PM :: Technical Problems with ActiveGantt CSN . 1. If I set the property "AllowAdd" of ActiveGantt to "false" I get strange behaviour with my mouse-cursor. When I select a task which has "AllowedMovement" set to "MT_RESTRICTEDTOROW", my mouse-cursor changes to the movement-arrow which is fine. Whe... (ActiveGanttCSN Gantt Chart / Scheduler Component Version: 2.8.2 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: C# Visual Studio 2010 - User's operating system: Windows 7 Professional (32 bit))
3/17/2011 7:11:14 AM :: Gantt Chart Installer Fails. We are very interested in trialling your product however we have the following problem with the installation: The installer was interrupted before ActiveGanttVBA Scheduler Component V2.8.2 could be installed. You need to restart the installer ... (ActiveGanttVBA Gantt Chart / Scheduler Component Version: 2.8.2 for .Net Framework 4.0 / Visual Studio 2010 - User's development environment: Visual Basic .Net 2010 - User's operating system: Windows 7 Professional (64 bit))